COVID CANCELLATION POLICY

If your trip must be cancelled due to the State of Hawaii banning travel,

we will provide you with a full refund.

All other cancellations fall under our regular policy:

When a Renter makes a reservation with a departure date more than 14 days in advance, the reservation deposit is charged when an owner accepts the reservation. This charge is 50% of the full cost of the trip. Otherwise, the reservation deposit is charged in full.

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• Free cancellation for 48 hours after booking, as long as you cancel more than 14 days before departure

 

• If canceled more than 14 days prior to departure: Insurance is refunded, 25% of the booking total is refunded, The service fee is not refunded 

 

• If canceled at least 14 days prior to departure: Insurance is refunded, 0% of the booking total is refunded, The service fee is not refunded

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